Yes. All products sold on Legacy Cosmetics are 100% authentic, sourced directly through verified brand and distributor channels.
FAQ
Products
Are your products genuine?
Which brands do you carry?
We carry a curated selection of trusted skincare and wellness brands, including Nu Skin, Cosrx, AXIS-Y, Isntree, SOME BY MI, VT Cosmetics, Medicube, La'dor, ROUND LAB, Celimax, Thank You Farmer, JMsolution, and SERENU.
How do I browse products by brand?
Use the "Brands" section in our navigation menu to shop by your favorite brand directly.
Do you plan to add more brands in the future?
Yes, we're always evaluating new brands and products to add based on customer interest and demand.
How do I know which product is right for my concern?
Browse by concern (Hydration, Brightening, Anti-Aging, Acne & Pores, Sensitive & Soothing) in our navigation menu.
Should I patch test before using a new product?
Yes, we recommend patch testing any new skincare product — especially active ingredients like retinal, AHA/BHA/PHA, or Vitamin C — on a small area of skin 24–48 hours before full use.
How should I store my skincare products?
Store products in a cool, dry place away from direct sunlight. Some active ingredients (like Vitamin C or retinal) are especially sensitive to heat and light exposure.
Do your products have an expiry or shelf life?
Yes, most skincare products have a shelf life of 12–36 months once opened (check the PAO — Period After Opening — symbol on the packaging). Unopened products are generally stable for longer.
Orders, Shipping & Returns
Everything you need to know about delivery, payments, and returns.
Do I need an account to order?
Yes, a customer account is required to place an order and view your order history.
Where do you ship?
We ship all across India via tracked services.
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, wallets (via Razorpay), and Cash on Delivery (COD).
What’s your return policy?
We currently don't accept any returns.
Can I edit or cancel my order?
There’s a window of 24 hours after ordering—contact us immediately. Once an order has left for delivery, changes aren’t possible.
Support
How do I contact you?
Call us at +91 91524 66333 or email info@legacycosmetic.com. We're a small team, so you'll always be speaking with someone who knows the products directly.